A bombshell ‘Twitter Files’ drop on Thursday appears to show former Twitter CEO Jack Dorsey and other top executives lied about “shadow banning” conservatives in his testimony before Congress in 2018.
“Shadow banning” is essentially the idea that a user’s account is being secretly throttled – hidden from other users – without the platform notifying the user that they’ve done something wrong to deserve it.
The evidence was presented on Twitter by journalist Bari Weiss as part of new owner Elon Musk’s attempt to get to the bottom of the censorship that was taking place on the platform. Internal company files show employees, not algorithms, built blacklists and filtered content without a user’s knowledge.
Most notably, Weiss revealed a process behind closed doors utilizing a system known as “Visibility Filtering,” which was for all intents and purposes a form of shadow banning.
She writes that “multiple high-level sources confirmed its meaning.”
Visibility Filtering, or VF as it was referred to, was used to “block searches of individual users; to limit the scope of a particular tweet’s discoverability; to block select users’ posts from ever appearing on the ‘trending’ page; and from inclusion in hashtag searches.”
Twitter chief Elon Musk also confirmed that the shadow banning rules “were enforced against the right, but not against the left.”
11. “We control visibility quite a bit. And we control the amplification of your content quite a bit. And normal people do not know how much we do,” one Twitter engineer told us. Two additional Twitter employees confirmed.
— Bari Weiss (@bariweiss) December 9, 2022
Former Twitter CEO Lied About Shadow Banning, Including to Congress
High-level executives at Twitter, including former CEO Jack Dorsey, repeatedly denied that the social media platform engaged in any form of shadow banning, including in testimony before Congress.
Dorsey told the House Committee on Energy and Commerce on September 5th, 2018, that Twitter does not shadow ban anybody based on their political leanings.
“Let me be clear about one important and foundational fact: Twitter does not use political ideology to make any decisions, whether related to ranking content on our service or how we enforce our rules,” proclaimed Dorsey.
“We do not shadowban anyone based on political ideology,” he added. “In fact, from a simple business perspective and to serve the public conversation, Twitter is incentivized to keep all voices on the platform.”
REMEMBER: Twitter CEO Jack Dorsey testified under oath that “Twitter does not use political ideology to make any decisions” and “We do not shadowban anyone based on political ideology”https://t.co/haYWCu1Bzb pic.twitter.com/vqNoxQHYhw
— Benny Johnson (@bennyjohnson) July 12, 2020
Dorsey repeatedly kept up the defense in public statements.
Prior to the aforementioned testimony, Twitter executive Kayvon Beykpour tweeted, “To be clear, our behavioral ranking doesn’t make judgments based on political views or the substance of tweets.”
To be clear, our behavioral ranking doesn’t make judgements based on political views or the substance of tweets. We recently publicly testified to Congress on this topic https://t.co/Zk4DL7Q3hq
— Kayvon Beykpour (@kayvz) July 25, 2018
Dorsey shared Beykpour’s tweet and added his own thread of explanation on the matter.
“We don’t shadow ban,” Dorsey said, “and we certainly don’t shadow ban based on political viewpoints.”
He would later suggest any perceived shadow banning was based on algorithms, something he’d again use as a defense in September of 2018.
Representative Thomas Massie pointed that out and noted the new ‘Twitter Files’ drop from Weiss clearly shows it was human beings pulling the trigger on bans, blacklists, and filtered content.
“When testifying before Congress, [Jack Dorsey] made it sound as if algorithms were to blame for bias, and that these algorithms were fixed,” Massie said.
“What we learned tonight is people, actual human beings with undeniable bias, were, and still are, responsible for the biased filtering of voices.”
When testifying before Congress, @jack made it sound as if algorithms were to blame for bias, and that these algorithms were fixed. What we learned tonight is people, actual human beings with undeniable bias, were, and still are, responsible for the biased filtering of voices. https://t.co/cI1HnYtxGs
— Thomas Massie (@RepThomasMassie) December 9, 2022
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Enforced Against Conservatives
Dorsey also flat-out denied the shadow banning in response to a tweet by journalist Dave Rubin in October of 2020.
“Do you shadowban based on political beliefs?” asked Rubin. “Simple yes or no will do.”
Dorsey replied, “No.”
No
— jack (@jack) October 15, 2020
Weiss’ ‘Twitter Files’ reveal points out that Dorsey was one of several high-ranking executives to participate in a “Site Integrity Policy, Policy Escalation Support” group.
“This is where the biggest, most politically sensitive decisions got made,” she said, before quoting one Twitter employee who said, “Think high follower account, controversial,” accounts for which “there would be no ticket or anything.”
This group had accounts such as LibsofTikok tagged for review by ‘SIP-PES’ as they were called, tagged for further review and potential “spam enforcements” as a means of circumventing the safety team “under-enforcing their policies.”
In other words, if the safety team didn’t suppress the Tweets, the SIP-PES board would be notified and try to work ‘spam’ issues into the effort to limit reach.
16. One of the accounts that rose to this level of scrutiny was @libsoftiktok—an account that was on the “Trends Blacklist” and was designated as “Do Not Take Action on User Without Consulting With SIP-PES.” pic.twitter.com/Vjo6YxYbxT
— Bari Weiss (@bariweiss) December 9, 2022
Internal Slack messages suggest Dorsey was “on board” with policies that suppressed ‘misinformation’ because “limiting the spread/virality of content is a good way to do that.”
26. He added: “We got Jack on board with implementing this for civic integrity in the near term, but we’re going to need to make a more robust case to get this into our repertoire of policy remediations – especially for other policy domains.”
— Bari Weiss (@bariweiss) December 9, 2022
Despite the damning evidence, Musk has defended Dorsey as more of a person oblivious to what was going on behind closed doors at the company.
“Controversial decisions were often made without getting Jack’s approval and he was unaware of systemic bias,” Musk insisted. “The inmates were running the asylum.”
He added, “Jack has a pure heart (in my opinion).”
As Twitter CEO at the time, Dorsey should have had a better understanding of what his ‘inmates’ were doing before making statements to Congress that ultimately proved to be false.
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